If your order is not quite what you expected (wrong size, etc.) please send it back to us within 14 days(unused, of course) to arrange return ,refund or replacement phone Heather on 0272748649 or 033288584.
The cost of the freight getting it back to us is yours. We will send you a replacement freight-free.
We take pride in our locally made garments and are known for our superb quality. We are sure they will live up to your expectation. If for some reason they do not, we will put it right at no cost to you.
We can custom make to order for you. If you would like to double check on the colours, as computer monitor colours can vary, don't hesitate to ask us to send you an actual fabric swatch.
Please allow 10 days for delivery of special orders, but if you require it sooner, just ask as we will always check with the workroom as sometimes they can fit an extra job in.
There are several ways in which you can make a purchase:
You can pay by Visa or MasterCard by Paypal the only practical payment method for ordering from us over the web. We use a secure server PayPal to safeguard your payment details. If you wish to pay by Direct transfer to our company bank account Snoclothes(1986) Ltd 06 0817 0061350 00 please select Manual Payment during checkout.
All prices are in New Zealand dollars, and include GST at 15%. Your purchase appears on the credit card in your local currency, converted at the current exchange rate by your bank. You may have to pay local taxes or duties when the package arrives.
Your name, address and contact details are only used to send out any orders you may place. We do not sell, barter or give away your contact details to any other organisation.
All Payments are processed via PayPal.